Your Privacy Matters
Privacy Policy
Azura Beach Resort values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information when you interact with our website or services:
- Personal Information: Name, email address, phone number, and billing details when making reservations or submitting forms.
- Booking Details: Check-in/check-out dates, number of guests, and special requests.
- Technical Information: IP address, browser type, device, and cookies to improve website performance and user experience.
- Communication Data: Emails, messages, or calls with our reservations or customer service team.
2. How We Use Your Information
Your information may be used to:
- Process and manage bookings or reservations.
- Respond to inquiries and provide customer support.
- Send booking confirmations, updates, or promotional offers (if you have opted in).
- Improve our website, services, and guest experience.
- Comply with legal obligations.
3. Sharing of Information
We do not sell your personal information. However, we may share it with:
- Service Providers: Booking system providers (e.g., Siteminder), payment processors, and trusted partners who help operate our services.
- Legal Authorities: If required by law or in response to valid legal processes.
4. Cookies and Tracking Technologies
Our website uses cookies to:
- Enhance user experience and navigation.
- Analyze website traffic and performance.
- Remember your preferences for future visits.
You can adjust your browser settings to refuse cookies, but some website features may not work properly.
5. Data Security
We use industry-standard measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal information.
- Opt out of promotional communications.
- Request a copy of your data.
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Last updated: September 2025
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